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TERMS & CONDITIONS

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern EUOR Tech India Ltd.'s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term EUOR Tech India Limited or 'us' or 'we' refers to the owner of the website whose registered office is 1/1 H,ABHINANDAN, 1ST Floor,Jodhpur Park, Kolkata - 700068, West Bengal, India.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website is designed to store your medical and demographic data.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Instant Doctor Consultation

In as much as NO verification and/or physical check-up and/or patient’s history is given and ONLY Online verbal discussions are held with the Doctor/s, EUOR has no responsibility towards any opinion/prescription given by the Doctor/s and the same is totally at the risks and responsibilities of the member availing the said service.

Call Centre Chat

The conversation being held between the Member and the Doctor through a Call Centre chat though being recorded for internal training purposes but, EUOR holds no responsibility for any opinions given by the Doctor/s to its member in as much as EUOR is only a service provider thereby meaning that it is only a bridge between the Doctor and the member and the same is totally at the risks and responsibilities of the member availing the said service.

Doctor’s Appointment

EUOR has no responsibility and/or liability of any kind whatsoever in case of change in Appointment time and/or date of any of its member by the concerned Doctor and the same is strictly SUBJECT to availability of the Doctor. Further, EUOR is only an assistance based service provider for the convenience of its member and thus, has no relation with any treatment and/or clinical check-ups and/or surgeries etc and the same is totally at the risks and responsibilities of the member availing the said service.

Pathology Service:

(a) In as much as EUOR is only an assistance based service provider for the convenience of its member, if any member makes an appointment for any physiotherapy and/or rehabilitation and/or elderly care service through any of its concerned service provider, EUOR holds no responsibility for any change in the scheduled date and/or time of the said service/s.

(b) Similarly EUOR has no responsibility towards the authenticity or genuineness of the said physiotherapy and/or rehabilitation and/or elderly care service and the same is totally at the risks and responsibilities of the member availing the said service.

(c) The said service is SUBJECT to payment of applicable fees/charges and costs and expenses to be borne and paid by the patient/member from time to time to the physiotherapy and/or rehabilitation and/or elderly care service and the same is totally at the risks and responsibilities of the member availing the said service.

Health Package:

For the purposes of availing Health Package by any member, EUOR holds no liability for the accuracy in tests, diagnosis, reports etc., and the said service is solely based on patient/member’s choice of hospital/clinic/pathology clinic etc.

Cancellation Policy

No cancellation will be entertain once the payment has been made.

Money Refund Policy:

No sum or any part thereof shall be refunded for any of the above mentioned services except in the case of the chosen health package when cancelled within 7 (seven) days from the date of purchase of the said health package and subject to the same being pending beyond 7 (seven) days. Such sum or any part thereof shall be refunded within 15 (fifteen) days from the date of such cancellation and shall be interest free and subject to deductions, if any.

In the event the chosen health package is cancelled after 7 (seven) days but within 15 (Fifteen) days from the date of purchase of the said health package and the same being pending beyond 15 (fifteen) days, a sum equivalent to 25% of the package rate shall be deducted over and above any deductions and the balance sum shall be refunded back within 7 (seven) days from the date of such cancellation without any interest.

In the event the chosen health package is cancelled beyond 15 (Fifteen) days from the date of purchase of the said health package, no sum or part thereof shall be refunded.

Money Refund Policy - Others:

If member will be paid twice for one membership, the one payment has been refunded via same source (within 15 to 21 working days)

In case of any dispute arising out of such use of the website is subject to exclusive jurisdiction of the Courts at Kolkata only.

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